Sometimes the restaurant biz is a bit like a circus…..or Broadway musical. The lights go dim and show begins! Just like any great performance the performers are the key to the experience.
Sure you can have the “biggest” tent, the “grandest” stage but if the performers aren’t really about the performance then, well…..the show stinks! While I was reminiscing about so many of the spectacular “performers” I’ve had the distinct and utter pleasure to work with over the years a few really, really, stuck out.
Our first restaurant adventure started in Findlay, Ohio. Great town! The food sense of adventure in Findlay was awesome and our dining room staff was tons of fun. They were just as adventurous as the food I created. They had much zest for service and the experience of the customer. “Over the top” , “Beyond expectation” are a few phrases I’ll use for some of them. It was all about the “performance” with this crew. Here’s a few examples:
Theresa was an amazing server. Bright, funny, and generally full of it…whatever IT was. (She occasionally stuffed her bra with excess tissue or socks to see what reaction it was cause). She never served a dish that she didn’t give a proper spin while placing, a step back, a hand wave followed by a “Doesn’t your Risotto just look Fabbbbbulous?” Her delivery was unmatched by any person I’ve ever known! If that wasn’t enough she always had a couple of tricks up her sleeves as well. If the house was full and dinners taking a little extra long she would juggle for her tables….yes juggle!
OK, they weren’t usually full wine bottles. She’d run back to the cooler for some oranges in a whirl wind- the kitchen was tiny so of course we’d see her- tossing our pasta we’d ask what the heck she was doing! Entertaining her guests was her only reply while running back into the dining room. Now THAT is service! We also had some University students that were theater majors. Oh boy! Now there’s a crew! Jennifer would decide to pick a dialect for the night and thoroughly play the part to the hilt until confessing to her guests at the end their stay that she was from…..Nebraska?! Sometimes it was a French accent, sometimes a Gaelic. It was a multicultural experience without leaving town! My friendTom Bernstein ( who has got to be one of the all time best line cooks I have EVER met) would do his old man Jewish voice or old time Blue’s singer voice for the night while cooking it up! So much fun! Occasionally there would surface some Broadway musical through the restaurant and everyone would get on the action with a part. There’s been line dancing in the kitchen and soft shoe dancing in the dining room with lots of things in between. My buddy Nate would tell stories in the dining room ranging from the bar history to who got shot in the building to who knows what! It’s all about the show……and isn’t that what makes fabulous performers so fabulous? The next time you’re in an Independently owned restaurant take a look around. I bet there’s some performers just waiting to suit up! You might even ask your server how their juggling is coming…
Coming out of J & W Culinary School I worked for the University as a Teaching Assistant. For almost two years I worked in the dining room as a maitre d’ and server. I loved the dining room! I loved the show! During this time a also had the pleasure of working at a small Bistro in Providence called New Rivers. I wanted to share my Lemon Cornmeal Cake dessert that the late owner Pat Tillinghast made and I have adopted. New Rivers is a wonderful small restaurant and if you ever find yourself in Providence it is a must to destination. Pat’s little chocolate cookies are amazing! Visit them at www.newriversrestaurant.com My confession? I wouldn’t be the chef I am today without my time spent at New River’s Restaurant. A big Thank You to Pat and Bruce Tillinghast. Check out the Lemon Cornmeal Cake under Recipes for a great spring dessert













